FAQ
Frequently asked questions.
Straight answers about what Conectir does — and what it deliberately never does. Anything missing? Ask us directly.
What is Conectir?
Conectir is investigation and case-management software. You run the whole investigation from one auditable case file: SCAN statement analysis, timeline reconciliation across statements, financial analysis, cross-case links, an OSINT report, and a court-ready report at the end.
What is SCAN statement analysis?
SCAN reads a witness statement in its original language — no translation, no retyping — and flags the markers worth a follow-up question: hedges, time gaps, pronoun shifts, missing connections. Every marker is shown in context with an innocent alternative and a suggested follow-up question.
Does Conectir decide whether someone is lying or guilty?
No — and it never will. Conectir produces leads, never verdicts. Every flag carries an innocent alternative, and the investigator decides what to follow up. Nothing in Conectir declares a person deceptive or guilty.
Who is Conectir for?
Government and public-sector investigators: police and national police services, anti-corruption and serious-crime units, regulators, public prosecution and public-sector audit.
Is my case data secure?
Case data is encrypted in transit (TLS) and at rest (AES-256, database backups included) and stored in the European Union (Ireland). Each user only ever reaches their own cases, evidence is held in private storage, and every meaningful action on a case is written to a hash-chained, tamper-evident audit log. Case material is never used to train AI models.
Is Conectir GDPR and POPIA compliant?
The security protections above are shipped and in place today. Formal GDPR / UK GDPR and POPIA alignment is in progress — the Trust Centre shows the honest, current status of every framework we are building toward.
Can I sign up and use Conectir today?
Conectir is operational and deployed by consultation to government and public-sector bodies. There is no self-serve sign-up or public price list — request a briefing from any page on the site and we will scope a deployment with you.
Can we trial it before committing?
Conectir is deployed by consultation, not sold as a self-serve subscription. We run a briefing on a live case and can arrange a scoped pilot with your organisation before any wider rollout — talk to us about what that would look like for your unit.
What is the refund and cancellation policy?
Conectir is licensed to organisations by written agreement, so there is no self-serve subscription or card to hand over — billing, cancellation and any refunds are governed by that agreement. You can still evaluate Conectir fully first: the product pages show complete, worked examples — SCAN analysis, a merged timeline, a Case Council review, financial analysis and a court-ready report — before any commitment. The full policy is on the Refund & Cancellation page, linked in the footer.
Where can I learn how to use Conectir?
The Guides & training section covers the whole journey — from opening your first case to a court-ready report. How-to videos are coming soon on our YouTube channel, @Conectir.